Service Associate

Texarkana, Texas

About Us

At Dot’s Rentals, we provide exceptional construction and party rental services with reliable equipment, dedicated employees, and affordable options. Our mission is to build lasting relationships through our best-in-class customer service. We bring your vision to life, one rental at a time.

Position Summary

As a Service Associate at Dot’s Rentals, you’ll be responsible for performing preventive maintenance and repairs on equipment in a safe and efficient manner. You will work closely with the Mechanics and Shop Manager to achieve a quick turn over of equipment that is ready to rent.

Essential Duties and Responsibilities

  • Performs check-ins when equipment is returned to the shop
  • Performs basic inspections and maintenance on equipment including changing oil and air filters, fluid checks,
  • sharpening blades, tire rotations, and cleaning equipment
  • Services equipment as required and avoid unnecessary down-time, ensure the proper working condition of equipment when leaving the shop
  • Dismantles, reassemble, and rebuild equipment as needed
  • Cleans and maintains the shop and yard, ensuring equipment is organized and accessible
  • Assists with the loading and unloading of equipment for customers
  • Supports the Mechanics and Shop Manager with various tasks
  • Provides excellent customer service to ensure customer satisfaction
  • Upholds company safety standards and ensure appropriate procedures are followed
  • Performs other duties as requested

Job Requirements

  • A high school diploma or equivalent GED is preferred but not required
  • 0-1 years of experience in general labor or a shop environment preferred
  • Valid driver’s license with an acceptable driving record
  • Basic mechanical knowledge is required
  • Strong customer service, teamwork, and communication skills

Working Conditions

  • Must be able to lift/move approximately 50-70 lbs
  • Must be able to sit or stand for long periods of time
  • Repetitive bending, reaching, lifting, pushing, pulling, and moving items
  • Most work will be performed outside
  • May have exposure to chemicals, including but not limited to gasoline, diesel fuel, propane, kerosene, and cleaning solvents

Schedule

Monday – Friday
*Possible overtime/On-Call hours during the busy season

What’s in it for you?

  • Medical, dental, vision; 401(k) retirement with company match (Available after 90 Days)
  • Paid time off including sick, vacation, holidays, and paid parental leave.
  • Comprehensive training and development and career growth opportunities.
  • Employee Rental Program for Construction and Event

Our company is an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.